Our Story
A timeline you can expand
Milestones
From a two-bay start to a sustainability-focused workshop.
2014
The beginning
A small workshop, a strict promise: honest diagnostics first.
▾
2014
The beginning
A small workshop, a strict promise: honest diagnostics first.
We opened a two-bay workshop in the Salamanca area of Madrid. From day one, the process was simple: we inspect, document, explain, and only then repair. That approach earned us repeat customers who valued clarity over sales talk.
2018
Growth with purpose
More bays, better systems, less friction for clients.
▾
2018
Growth with purpose
More bays, better systems, less friction for clients.
We expanded to six bays and introduced digital approvals via mobile: you see recommended work, alternatives, and pricing before you decide. The result: quicker turnaround, fewer misunderstandings, and consistent quality checks.
2021
Training and certification focus
Sharper diagnostics, fewer parts replaced unnecessarily.
▾
2021
Training and certification focus
Sharper diagnostics, fewer parts replaced unnecessarily.
We invested in diagnostics tooling, continuous training, and standardized checklists. The goal wasn’t to add complexity—it was to reduce wasted time and parts by being precise on the first visit.
2023
Sustainability upgrade
Paperless, better recycling, EU best practices.
▾
2023
Sustainability upgrade
Paperless, better recycling, EU best practices.
We switched to paperless invoicing and improved recycling for oils, coolants, filters, tires, and batteries. We also refined purchasing to prioritize quality parts that reduce comebacks—saving materials and customer time.
2026
Today
A workshop built around trust, not pressure.
▾
2026
Today
A workshop built around trust, not pressure.
NorthVector is shaped by long-term customers who want a reliable partner in Madrid. We keep our process simple: verify, explain, approve, then repair—while respecting your time and the environment.
Timeline progress
Opened milestones: 0 / 0